These Terms and Conditions of Sale define procedures for placing orders, payment, delivery, returns, as well as other conditions for using the online store kolibry.garden.
The online store sells products remotely via the website https://kolibry.garden.
By placing an order on the website or by phone, the buyer confirms that they have read and agree to these rules.
The online store offers furniture and outdoor accessories under the brand Kolibry Luxury Outdoor.
Products are sold through the online store by:
AM Sp. z o.o.
ul. Zamknięta 10, lok. 1.5
30-554 Kraków
Poland
Bank details:
Alior Bank SA
IBAN (PLN): PL 17 2490 0005 0000 4520 2728 8238
The buyer may contact customer support regarding any questions related to orders, delivery, payment, or warranty.
The buyer can place an order directly through the online store.
After placing the order, the buyer receives a confirmation email.
Orders can also be placed by phone through the store manager. The manager confirms the order, payment, and delivery terms.
Prices of products are indicated on the website and may vary depending on the delivery region.
The seller reserves the right to change prices without prior notice. The price applicable to the buyer is fixed at the moment of placing the order.
The online store offers the following payment methods:
The order may be processed after payment confirmation or according to agreed terms with the manager.
Delivery is carried out in the territory of:
Delivery times may depend on:
Exact delivery conditions are agreed with the buyer after placing the order.
The buyer has the right to withdraw from the distance sales agreement within 14 days from the receipt of the product.
To do so, the buyer must notify the seller by email.
The buyer may bear the costs of returning the product unless otherwise agreed by the parties.
All products are covered by the manufacturer's warranty. The warranty period may vary depending on the type of product.
In case of defect, the buyer must contact customer support and provide:
Buyers' personal data is processed in accordance with applicable law and privacy policy.
Data is used exclusively for:
The seller does not share personal data with third parties, except when necessary to fulfill the order.
Disputes between the buyer and seller are resolved according to the laws of Ukraine.
Disputes are resolved according to the laws of Poland and EU regulations. The buyer may also use alternative dispute resolution methods.
The seller has the right to change these rules at any time.
The updated version of the rules is published on the website kolibry.garden.
Using the online store constitutes acceptance of the current version of the rules.